Privacy Policy

Down to Earth Recycling Ltd
Effective Date: 27th March 2025

1. Introduction
Welcome to Down to Earth Recycling Ltd. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect
We may collect and process the following types of personal data:

  • Identity Data: Name, title, and company details.

  • Contact Data: Email address, phone number, and postal address.

  • Transaction Data: Details of services you have purchased from us.

  • Technical Data: IP address, browser type, and information about how you use our website.

  • Marketing and Communication Data: Your preferences for receiving communications from us.

3. How We Collect Your Data
We collect personal data through:

  • Direct interactions (e.g., when you contact us via email, phone, or online forms).

  • Automated technologies (e.g., cookies and analytics when you visit our website).

  • Third parties (e.g., business partners or publicly available sources).

4. How We Use Your Data
We use your personal data for the following purposes:

  • To provide and manage our services.

  • To process payments and invoices.

  • To communicate with you regarding our services and offers.

  • To comply with legal and regulatory obligations.

  • To improve our website and customer experience.

5. Data Sharing and Security
We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service providers who assist in delivering our services (e.g., IT support, payment processors).

  • Regulatory authorities if required by law.

  • Third parties in the event of a business sale or merger.

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights
You have the following rights under data protection law:

  • The right to access the personal data we hold about you.

  • The right to correct inaccurate or incomplete data.

  • The right to request deletion of your personal data.

  • The right to restrict or object to data processing.

  • The right to data portability.

  • The right to withdraw consent (where applicable).

To exercise these rights, please contact us at sales@downtoearthrecyclingltd.co.uk.

7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can control or disable cookies through your browser settings.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Down to Earth Recycling Ltd
Email: sales@downtoearthrecyclingltd.co.uk

Thank you for trusting Down to Earth Recycling Ltd with your personal data.

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